PTCL Duplicate Bill, Check, Copy, View Print, dbill

Get your PTCL Duplicate bill copy, If you did not receive your original bill, you don’t have to worry. Here is a complete solution to get a copy, view, or print out your Dbill. There is also an option to check the complete history of your Dbill; details will be shown there. PTCL is a leading telecom and broadband service provider in Pakistan, providing the best services to customers, but sometimes you don’t receive your PTCL on time if you are out of the country or city or if you lose your bill.

Nobody wants to pay late bill charges or disconnect their telephone line. If you have one of these issues, just follow these steps and pay your PTCL Duplicate Bill online by getting a duplicate copy of your bill quickly. So here is a method: just follow these simple steps to print out a telephone bill.

PTCL (Pakistan Telecommunication Company Limited) is the leading telecommunications company in Pakistan, offering a range of services including landline telephone, internet, and television. PTCL provides its customers with the convenience of viewing and paying their bills online. However, there are times when customers may misplace or fail to receive their original bills. In such instances, PTCL offers a simple solution: the ability to obtain a PTCL duplicate bill.

Why Do You Need a Duplicate Bill?

There are various reasons why one may need a duplicate copy of their PTCL bill. Some common scenarios include loss of the original bill, non-receipt of the bill due to postal issues, or simply needing an additional copy for record-keeping purposes.

In this article, we will explore everything you need to know about obtaining a PTCL duplicate bill, including the methods available and the necessary steps to follow.

Methods to Obtain PTCL Duplicate Bill

PTCL offers multiple convenient methods for its customers to obtain a PTCL duplicate bill: Online Method: Customers can log in to their PTCL account on the official website and download a duplicate copy of their bill.

Email: Customers have the option to receive their PTCL duplicate bill through email by contacting PTCL customer support.

PTCL One Stop Shops: Customers can visit any PTCL One Stop Shop located across Pakistan and request a duplicate bill from the customer service representatives.

Helpline: Another method is to contact the helpline provided by PTCL and request that they issue a duplicate copy.

Online Method: Getting your hands on your PTCL duplicate bill is as simple as logging into your account on the official website. Here’s how you can do it:

PTCL Online Duplicate Bill

PTCL Duplicate Bill

Step 1: Visit After this, a page will appear with two boxes.

  1. Enter your PTCL Number
  2. Enter Your Account ID

Step 2: Enter your PTCL number and your account ID to access your account.

Step 3: Once logged in, navigate to the “Billing” section.

Step 4: Select the “Duplicate Bill” option and choose the month you require a duplicate bill.

Step 5: Click on “Download” or “Print” to get your duplicate bill.

Download PTCL Duplicate Bill

Duplicate Bills via Email

Customers who prefer receiving their bills through email can opt for this method by following these simple steps:

Step 1: Contact PTCL customer support through their official helpline or email address.

Step 2: Request that they send your monthly bills through email.

Step 3: Provide them with the necessary details, such as your landline number or account ID, along with your correct email address.

PTCL One-Stop Shops

PTCL has established numerous one-stop shops where customers can avail of various services, including obtaining a duplicate copy of their bills.

Step 1: Locate a nearby PTLC One Stop Shop using the store locator available on

Step 2: Visit the chosen outlet during working hours.

Step 3: Approach one of the customer service representatives present at the shop and request your required duplicate bill copy.


For those who prefer direct communication over phone calls,

• Dial PTCL’s helpline number from your landline or mobile phone.

• Follow instructions from the IVR (Interactive Voice Response) system or directly speak with a customer service representative regarding the issuance of duplicate bills.

7. Important Points to Remember When Requesting a Duplicate Bill

Irrespective of the chosen method, customers are advised to keep certain crucial points in mind:

• Ensure that you provide accurate account details, such as a landline number or account ID, when requesting duplicate bills.

• Double-check all provided information before submitting any request.

• Be aware of any charges associated with issuing duplicate bills through certain channels, especially when visiting One Stop Shops.

Conclusion: Acquiring a duplicate copy of your PTLC bills has been made convenient through various accessible methods offered by PTCL itself. This article has covered how one can opt for online download/print mode, email gateways, and personal visits.

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